1. Acceptance of Terms:

By using Arz Cargo's services, customers agree to abide by the terms and conditions outlined herein.

2. Services Offered:

Specify the range of logistics and transportation services provided by Arz Cargo, including details about the types of cargo covered and the geographical locations served.

3. Booking and Confirmation:

Outline the process of booking cargo services, including how customers can request a quote, confirm bookings, and any required documentation.

4. Payment Terms:

Detail the payment methods accepted, invoicing procedures, and any applicable fees or charges. Clarify if there are penalties for late payments.

5. Shipment Packaging:

Specify packaging guidelines to ensure the safe transportation of goods. Clearly state any restrictions on certain types of cargo.

6. Insurance:

Explain the options for cargo insurance and the responsibilities of the customer regarding insurance coverage. Include details about claims procedures in case of loss or damage.

7. Delivery Times and Dates:

Provide estimated delivery times to various destinations and clarify that these are subject to change based on factors such as weather conditions, customs clearance, and unforeseen circumstances.

8. Tracking and Communication:

Explain how customers can track their shipments in real-time and provide contact information for customer support. Outline communication protocols in case of delays or issues.

9. Liability and Limitations:

Clarify the limitations of liability for Arz Cargo, including situations where the company may not be held responsible for delays, damages, or loss.

10. Force Majeure:

Include a force majeure clause explaining that Arz Cargo is not liable for any failure or delay in performance caused by events beyond its control, such as natural disasters or government actions.

11. Cancellation and Refund Policy:

Describe the process for cancellations, any applicable fees, and the conditions under which refunds may be issued.

12. Governing Law and Jurisdiction:

Specify the governing law that applies to the terms and conditions. Also, outline the jurisdiction where legal disputes will be resolved.

13. Amendments to Terms:

Reserve the right to amend the terms and conditions and explain how customers will be notified of any changes.

14. Confidentiality:

Address the confidentiality of customer information and the steps taken by Arz Cargo to protect sensitive data.